Visionary Marketing Services LLC

Effective Date: April 3, 2025

Introduction

Visionary Marketing Services™ LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and protect personal information when you interact with our website or use our digital marketing, content creation, and email marketing services. It also outlines your rights and choices regarding your personal information.

By using our website or services, you agree to the practices described in this Privacy Policy.

📌 To learn more about your privacy rights (including access, correction, and deletion), please see the Your Rights and Choices section below.

We adhere to applicable U.S. privacy laws and strive to follow best practices, including principles of the California Consumer Privacy Act (CCPA/CPRA), General Data Protection Regulation (GDPR), and other emerging state privacy laws.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide through our website forms, email communications, or during service engagements. This may include:

Contact Details: Name, email address, phone number, company name, and related identifiers
Inquiry Details: Any project descriptions, goals, timelines, budgets, or service-related information you submit
Content or Files: If you send us documents, images, or copy for service fulfillment, we collect and store those

Information Collected Automatically

When you visit our website, we may automatically collect certain data using standard technologies:

Usage Data: IP address, browser type, device ID, page visits, session duration, and referring URL
Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze website traffic

We do not collect sensitive personal information such as Social Security numbers, financial data, health data, or personal identifiers related to race, religion, or sexual orientation.

Cookies and Tracking Technologies

What We Use

Our website uses the following types of cookies:

Essential Cookies: Required for core site functionality
Preference Cookies: Remember user settings or preferences
Analytics Cookies: Collect anonymous traffic and usage metrics

We specifically use:

Google Analytics (with IP anonymization enabled)
Other internal tools to measure performance

Your Cookie Choices

Upon visiting our website, you may be presented with a cookie banner where you can manage your consent for non-essential cookies.

You may also:

Adjust your browser settings to block or delete cookies
Opt out of Google Analytics by using the Google Analytics Opt-out Add-on
Click the "Cookie Settings" link in the footer of our website to update preferences

How We Use Your Information

We use your information for the following business purposes:

Service Delivery: Respond to inquiries and provide the services you request
Project Management: Execute digital marketing tasks, content creation, and campaign management
Business Communications: Send service updates, invoices, contracts, and legal notices
Marketing (Optional): Send newsletters or promotions with your consent; unsubscribe anytime
Analytics: Improve website usability and service offerings
Legal & Security: Prevent fraud, comply with laws, and protect our systems and rights

We will not use your information in a way that is incompatible with the purposes for which it was collected, unless required by law or with your consent.

Legal Basis for Processing (GDPR & International Users)

Depending on the context, we process your information based on:

Contractual necessity
Legitimate interests, balanced with your rights
Legal obligations
Your consent (where required)

You may withdraw your consent at any time, without affecting prior lawful processing.

How We Share and Disclose Information

We do not sell or share your personal information as defined by applicable U.S. laws, including the CPRA. We only share your information in the following limited circumstances:

With Service Providers

We use vetted third-party vendors for essential operations. These may include:

Infrastructure & Email: Microsoft 365
Analytics: Google Analytics
CRM & Project Management: Internal platforms or trusted cloud tools
Email Marketing Tools: Mailchimp, ConvertKit, or similar

These providers are bound by confidentiality obligations and are authorized to use your data only to support our services.

Legal Obligations

We may disclose your data in response to legal requests (e.g., subpoenas, court orders), or to comply with laws and protect our rights.

Business Transfers

If we merge, reorganize, or sell our business, your information may be transferred to the new entity. In such a case, you will be notified of any changes to the privacy practices.

At Your Request

If you ask us to collaborate with third parties or platforms on your behalf, we will share only the information necessary to fulfill your request.

Cross-Border Data Transfers

If you are located outside the United States, be aware that your information will be transferred to and processed in the U.S., where our systems and service providers are based. We use one or more of the following mechanisms to protect data transfers:

Standard Contractual Clauses (where required by GDPR)
Explicit consent
Necessary performance of a contract

By submitting your information, you consent to this transfer.

Data Storage & Security

We take data protection seriously. Safeguards include:

TLS encryption for data in transit
Role-based access controls to restrict access
Routine security reviews of our internal systems and vendors
Employee training on secure data handling
Incident response plan for data breaches

Your data is stored securely via Microsoft 365 and internal protected systems. While no method of transmission is 100% secure, we use commercially reasonable measures to protect your information.

If a data breach compromises your personal information, we will notify you and relevant authorities within 72 hours, as required by law.

Data Retention

We retain your information only as long as necessary for legitimate business purposes or to meet legal obligations:

Prospects: Up to 24 months from last contact
Clients: For the duration of the engagement plus 7 years for legal and tax purposes
Marketing Subscribers: Until you unsubscribe or after 24 months of inactivity

When data is no longer needed, we securely delete or anonymize it. Backup data is retained securely until it can be purged.

Your Rights and Choices

All Users

You may:

Access the data we hold about you
Request correction of inaccurate or outdated data
Request deletion, subject to exceptions
Opt out of marketing communications
Withdraw consent at any time

Please contact us using the information below to exercise these rights.

California Residents (CCPA/CPRA)

You have the right to:

Know what personal information we collect and use
Request deletion of personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Not be discriminated against for exercising privacy rights

We do not currently sell or share personal information, as defined by California law. If this changes, we will update this policy and provide a "Do Not Sell or Share" link on our website.

EU/EEA Residents (GDPR)

You also have the right to:

Data portability (receive your data in a machine-readable format)
Restrict processing under certain circumstances
Object to processing, including direct marketing
Lodge a complaint with your data protection authority

We may require identity verification to process rights-based requests. We aim to respond to requests within:

30 days for GDPR-related requests
45 days for CCPA/CPRA-related requests

Children's Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal data from individuals under 16.

If you believe we have collected such information, please contact us immediately. We will promptly delete it from our records.

Third-Party Links

Our site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Please review their policies before interacting with their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, services, or technology. When updates are made:

The "Effective Date" at the top will be updated
If changes are material, we will post a notice on our website or contact affected users

Your continued use of our site or services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Email: joshua@visionarymarketingservices.com
Contact Form: Available on our website

We will respond as promptly as possible, typically within 14 business days.